Customer comments

Thank you to all of our customers:

My wife and I travelled down to St Albans, a journey of 182 miles, over Christmas and the Kangoo was perfect and much admired. In particular my granddaughter, who is a senior physiotherapist, is pleased that I no longer have to lift my wife's scooter in and out of a car boot! Once again thank you and your team for all the help and advice given during and following the purchase of the Kangoo. I confirm that we will keep in mind your excellent Company when anyone shows an interest in the Kangoo.”
H Banks,Lancashire
May I say my Berlingo is a wonder to drive, I am really pleased with it. I will recommend you to anyone who asks about the car. We have had a few admirers. Thank you very much for your courtesy and help.”
Mr & Mrs Pritchard, Preston
Wanted to let you know how delighted we are with the WAV Renault Kangoo. It is such a relief to be able to get out and about again with my mother. The car itself was delivered in immaculate condition and Martin was extremely helpful and patient in letting me try it out and explaining any unfamiliar features. Also very reassuring to know MOT in place for year and warranty that comes with car. I would also like to thank yourself and Gemma for the advice you gave when I made initial contact, taking on board my particular needs and explaining my options clearly.”
C Mackenzie, Hove
How pleased I was to find Mobility Nationwide. The friendly, sincere, professional way they treated me was better than I had expected. Anyone requiring satisfaction need look no further.”
F Kilroy, Greater Manchester
All staff were very helpful in answering all my questions from start to finish delivery was on time and driver took all the time I wanted to make sure I was happy with my purchase thankyou”
Marshall, Hampshire
We are very happy with the car and the service you gave us and will be delighted to tell others about you.”
Mr & Mrs Barnes, Devon
When we first contacted you we were very impressed with your friendly but professional advice and questions about our needs. Then to hear that you were prepared to drive the car from North Wales to us with no obligation was amazing. Almost a month on we just wanted to say how pleased we are with the car and it really has made my Dads day. He calls it his Rolls Royce and he is chuffed to bits with it. Thanks to all of you at Mobility Nationwide.”
Lyndsay & Brendan, Eastcote
I am really enjoying my Vauxhall Combo and so is my left foot. (No more clutch pressing). I enjoyed the experience of buying my car from you and wouldn't hesitate in recommending you and your company to my friends.”
L Owen, Wolverhampton
We had excellent service from start to finish, the team in the office were extremely helpful and gave us good advice. We were able to go and view some vehicles (pre arranged) before deciding which vehicle was suitable. The chosen vehicle was then delivered on a date of our choice with no issues. A great family business which I’d highly recommend. Thank you for being so patient and understanding”
Trusted Customer
I spent a goodly while looking into pre-owned WAV becoming increasing bewildered by the number of different styles and features. All the while my Mum's stayed put . Her world shrinking. I spoke with several companies. General car dealers told me this and that. They were after a sale but not really all that good on the specifics of adaptations. I spoke with many, many Motobility Specialist Resellers and heard similar comments from them. I heard descriptions of car features, price comparisons. I was told stories of their good service. And Mum? Still stuck in. Her world smaller & smaller. When I spoke with Mobility Nationwide at the difference. Someone asked me for information. Asked about my Mum! Asked how she liked to travel, who would travel with her, how easy was it to move her around. Was she tall, short. What sort of chair or scooter did she use. Mobility Nationwide know their cars and they take the time to get to know you. They marry the information together and advise you accordingly. You get what you want and what you need. It took out the guess work. It took out the worry. And me... I took out my Mum – thanks Mobility Nationwide!”
S Mason, Sheffield
Office staff and the man who delivered our vehicle were extremely helpful. Explanations were clear and all my questions answered. The website was easy to negotiate with plenty of information. I wouldn't hesitate to recommend the company”
Hi Gemma, delighted with the car and also the service, everything happened that was promised, somewhat rare these days. Many thanks”
Mason, Ceredigion
Just a few words to congratulate mobility nationwide for there outstanding service,from bring my vehicle down direct to my door 300+ miles (wales to devon) and arriving with a vehicle which looked and drove like one straight out of the showroom. An EXCELLENT service from start to finish and want to wish DAVE JONES AND ALL THE STAFF every success in the future(you defo derserve it)here is a customer who will only buy from this company and won't look anywhere else if i ever need to replace my vehicle and will defo be telling all my friends and family about this amazing company once again 100% perfect”
Gary & Mandy, Devon
Just to say thank you for the car and everything.”
The Hartleys, Lancashire
' Excellent company ' An excellent service, found the staff to be very person centered. Amazing delivery service with very thorough demonstration in relation to wheelchair winches and restraints. I would highly recommend this company.”
I continue to be impressed by your excellent and kind service. Thank you again.”
M Atkinson, West Midlands
Dear Team, This week, you helped put just the biggest smile on my mother’s face when you delivered her mobility car. So thank you most sincerely for your professional yet friendly service, but perhaps more importantly, for making a wonderful lady in her twilight years happy.”
Mr S B, Leicester
Mobility Nationwide were very professional and knowledgable about their product, with great communication at all stages, and were friendly and a pleasure to deal with. We would without a doubt purchase future cars from them and we would highly recommend them to anyone who is looking to purchase a quality wheelchair accessible vehicle. A big thank you from the McBride family especially Sophie who loves her new car and her special present from Beth.”
R McBride Scotland
We just wanted to say how refreshing it is to deal with your company. Gemma and Jo were so pleasant and helpful when I phoned and your home inspection service is second to none. We will certainly recommend Mobility Nationwide very highly to anyone looking for a wheelchair accessible vehicle.”
R H Carpenter, North Yorkshire
Mobility Nationwide are simply a brilliant company. From the first contact with Beth to delivery they were first class. Their work ethic is amazing, nothing is too much trouble for them. We live in Scotland and a lovely man called Dylan drove our van up from Wales and went home on trains, he was professional, but friendly at the same time. Beth also helped us out when we ran into problems with insuring it and pointed us to Fish who are mobility insurance specialists and sorted us out in no time. Our van is brilliant and the price so competitive compared to anything we could find at home. We would highly recommend Mobility Nationwide to anyone looking to buy a used mobility vehicle, we would certainly buy from them again.”
McFadden, Scotland
Just a few lines to say we are very pleased with our Doblo, it has made life so much easier for both my wife Jan and myself and we wonder why we didn't do it years ago. We have been out and around the town centre and Jan is relishing her new found freedom, whereas I can now wander off and do my own thing knowing she is able to get about on her own (now we can transport her power chair)......I don't leave her too long as she can be a bit free with the credit card! Thanks again for the first class service and should we require an upgrade or replacement in the future, you can be certain you will be our first port of call, everything was made so easy.”
The Neills, Kent
Mobility Nationwide....A gem on planet earth. Reception, a pleasure to talk to, any question they cannot answer they quickly find a man that can. Only the best vehicles are selected by this dealer and, true to the promise given on the website, they are brought up to top spec, mot'd and when delivered in perfect condition demonstrated to you at your own home where you feel in charge. My recent purchase a Peugeot Tepee Expert, although five years old LOOKED NEW. Thank you Dave and all at Mobility Nationwide.”
K Knowles, Staffordshire
Thank You all for Your help. I'm loving the Van...just had to go for a 'little detour' on the way Home from You do 😎 And 'Oh dear, I needed to go to Sainsbury's ' this Evening 😁”
Clare, Worthing
What attracted me to your company was firstly the website which very clear, informative, and well arranged, and then I found your staff very helpful, friendly and knowledgeable. This was a certain plus compared with other similar sites and companies. So a heartfelt thank you and no doubt we shall be doing business together again in the future and I wish you well.”
You will never find another company or it's staff that are very helpful, I'm so happy with the service I have had, all of the vehicles large or small for wheelchairs or mobility scooters you really can't go wrong with Mobility nationwide the are the very best. So thank you Beth, Gemma and Dave and every other member of this wonderful company,”
Alan, Cornwall
Amazing company to deal with. We have puchased several wheelchair accessible vehicles before but wish we had found Mobility Nationwide before. They made the purchasing of our new vehicle so easy, right from viewing on their website which showed every detail of the car we were interested in. As we live in Scotland they reserved the car free of charge over the phone until we could view the car in person. The car was exactly as described and we were not hurried or pressurised into buying at any stage. Unbelievably they delivered the car free of charge and even on delivery there was no pressure to buy”
R McBride Scotland
I felt I must write and thank you for the Kangoo vehicle which we recently purchased from you. It has opened up whole new horizons for us and the process of getting the wheelchair into the van is so easy. We were very pleased with the service we received from you from Jo on the telephone, who went off to measure for us, and Mark who delivered it and carefully explained everything. Above all we felt there was no compulsion to buy and we will certainly recommend your company if an opportunity arises.”
J Nicholas, Stoke on Trent
Just like to say that I was very impressed with your after sales backup and, should anyone I know be looking for a converted vehicle, I will certainly be recommending you to them.”
J Laity, Norfolk
Thank you for taking the time to show us several vehicles when we visited the showroom a couple of weeks ago. We are pleased with the Citroen Belingo. We were really impressed with your customer service and the easy transaction, and would recommend you to others without hesitation.”
The Andrews, Cheshire
We would both like to say how marvellously happy we are with the Caddy vehicle, it does everything we wanted and more. We would also like to thank everyone there, especially your delivery driver for the delivery of this car, and the friendly efficient way we were treated by you all when we talked on the phone. There is nobody else like you. Once again many thanks for your magical services.”
J Crowe, Lincs
Thank you for bringing the Vauxhall Combo all the way up to Perth. I was very impressed with the car, the service and the fact that, despite having to drive all that way, the driver was early!”
W Watson, Perth
A quick note of thanks for the help in buying the Peugeot Expert from you at the weekend. Mam's smile as we came out of the door and saw the vehicle was brilliant to see. The vehicle has given her a new lease of life and a desire to go outside and see the world again. I cannot thank you enough for all the help you gave us in purchasing the vehicle. Buying a wheelchair accessible vehicle was new territory for me. From your informative website I decided that you knew your stuff and I rang for advice. Twenty minutes later I was left fully informed about the types of vehicles available and which was the right one for me. You came across as pleasant and caring and you gave valuable advice. I hope that you had a pleasant journey back to Ruthin on Saturday. I can assure you your visit to Carmarthen will have a massive difference to mam's quality of life.”
A Williams, Carmarthen
Service from the initial phone call to the delivery of the car was excellent especially as I live the other side of the country. This is the second car I have had from the firm and would definitely use them again”
The delivery was great. The driver was 1 hour early all the way from North Wales to Kent & was so helpful showing me how to secure the wheelchair correctly & safely. What a great company Mobility Nationwide is I will certainly be recommending you to anyone I know needing a disability car.”
J Grubb, Kent
I would like to thank all at Mobility Nationwide for your assistance and help in guiding me through the purchase and delivery of the Renault Kangoo. We are very pleased with the vehicle and have found your instruction leaflet on securing the wheelchair very helpful.”
Mrs Mainwaring, Wirral
I am so pleased with the vehicle and it has been invaluable even in this last month to take my Mother out without her having any effort. A big thank you to Beth for her advice and to Robin for bringing the vehicle and explaining everything. Once again thank you for an excellent service.”
R A, Liverpool
'Dad used the car this morning and is absolutely delighted with it.' 'Thank you for all your help.'”
Fiona, Belfast
I am so pleased with our new car and that I will be able to take my husband out of the house. I am so glad we found you and will recommend you to everyone.”
The Smiths, Monmouthshire
Just wanted to thank you all for the excellent service you gave us on the purchase of our Renault Kangoo, The car was delivered to us by Kevin who was extremely helpful and we appreciated the time he spent despite his long drive all the way to Central Scotland. This is our first purchase of a WAV . We bought the car for my mother and father-in-law who had become housebound due to mobility problems. Since buying the car two days ago we have found the ramp easy to use and my father-in-law is also quickly getting to grips with it despite his eighty four years. Today we spent a lovely afternoon out and about thanks to the new car which made life no much easier. Your sales team put us at ease and gave us the confidence to purchase the car and we can see lots of outings and happy afternoons in the future. Thank you so much.”
Mr Campbell, Falkirk