Customer comments


Thank you to all of our customers:

I am so pleased with our new car and that I will be able to take my husband out of the house. I am so glad we found you and will recommend you to everyone.”
Ann & Bob Smith, Monmouthshire
Thank you for bringing the Vauxhall Combo all the way up to Perth. I was very impressed with the car, the service and the fact that, despite having to drive all that way, the driver was early!”
William Watson, Perth
I spent a goodly while looking into pre-owned WAV becoming increasing bewildered by the number of different styles and features. All the while my Mum's stayed put . Her world shrinking. I spoke with several companies. General car dealers told me this and that. They were after a sale but not really all that good on the specifics of adaptations. I spoke with many, many Motobility Specialist Resellers and heard similar comments from them. I heard descriptions of car features, price comparisons. I was told stories of their good service. And Mum? Still stuck in. Her world smaller & smaller. When I spoke with Mobility Nationwide at the difference. Someone asked me for information. Asked about my Mum! Asked how she liked to travel, who would travel with her, how easy was it to move her around. Was she tall, short. What sort of chair or scooter did she use. Mobility Nationwide know their cars and they take the time to get to know you. They marry the information together and advise you accordingly. You get what you want and what you need. It took out the guess work. It took out the worry. And me... I took out my Mum – thanks Mobility Nationwide!”
Shirley Mason, Sheffield
The Doblo runs beautifully, it drives so well and is so much better on fuel than our last car, we love it already. My son's powerchair fits in the back perfectly. It's also his favourite colour so he is very happy!”
Mrs Jones, Bath
Mobility Nationwide....A gem on planet earth. Reception, a pleasure to talk to, any question they cannot answer they quickly find a man that can. Only the best vehicles are selected by this dealer and, true to the promise given on the website, they are brought up to top spec, mot'd and when delivered in perfect condition demonstrated to you at your own home where you feel in charge. My recent purchase a Peugeot Tepee Expert, although five years old LOOKED NEW. Thank you Dave and all at Mobility Nationwide.”
Ken Knowles, Staffordshire
I continue to be impressed by your excellent and kind service. Thank you again.”
Mike Atkinson, West Midlands
I would like to thank all at Mobility Nationwide for your assistance and help in guiding me through the purchase and delivery of the Renault Kangoo. We are very pleased with the vehicle and have found your instruction leaflet on securing the wheelchair very helpful.”
Mrs Mainwaring, Wirral
I have been impressed with your standard of service and attention to detail from contact to delivery of the vehicle. I will most certainly recommend you to other parties.”
Mr Gardner, Pontefract
A quick note of thanks for the help in buying the Peugeot Expert from you at the weekend. Mam's smile as we came out of the door and saw the vehicle was brilliant to see. The vehicle has given her a new lease of life and a desire to go outside and see the world again. I cannot thank you enough for all the help you gave us in purchasing the vehicle. Buying a wheelchair accessible vehicle was new territory for me. From your informative website I decided that you knew your stuff and I rang for advice. Twenty minutes later I was left fully informed about the types of vehicles available and which was the right one for me. You came across as pleasant and caring and you gave valuable advice. I hope that you had a pleasant journey back to Ruthin on Saturday. I can assure you your visit to Carmarthen will have a massive difference to mam's quality of life.”
Aled Williams, Carmarthen
We just wanted to say how refreshing it is to deal with your company. Gemma and Jo were so pleasant and helpful when I phoned and your home inspection service is second to none. We will certainly recommend Mobility Nationwide very highly to anyone looking for a wheelchair accessible vehicle.”
R H Carpenter, North Yorkshire
Thank you for taking the time to show us several vehicles when we visited the showroom a couple of weeks ago. We are pleased with the Citroen Belingo. We were really impressed with your customer service and the easy transaction, and would recommend you to others without hesitation.”
Barry & Marian Andrews, Cheshire
I am really enjoying my Vauxhall Combo and so is my left foot. (No more clutch pressing). I enjoyed the experience of buying my car from you and wouldn't hesitate in recommending you and your company to my friends.”
Lynne Owen, Wolverhampton
From the beginning of our relationship with Mobility Nationwide we found you helpful, friendly and your responsive approach to our need for an adapted vehicle very reassuring. With no pressure we decided to buy from you. This was transported to us to see and purchase if we wished. The Peugeot Expert was in very good order and we would have no qualms in recommending your company.”
John & Kathleen May, North Yorkshire
May I say my Berlingo is a wonder to drive, I am really pleased with it. I will recommend you to anyone who asks about the car. We have had a few admirers. Thank you very much for your courtesy and help.”
Mr & Mrs Pritchard, Preston
I am writing to express our deepest appreciation of the very caring way in which you have dealt with us regarding the purchase of our Renault Kangoo. It was a major decision for us to make at our time of life, but it is no exaggeration to say that it has transformed our lives! No longer is my wife confined to our home and we are now both free! We have already had days out, picnics in the Peak District and more to come. I would have no hesitation in recommending Mobility Nationwide to anyone considering a wheelchair accessible vehicle and would urge them to follow our example and experience the freedom of being mobile once again. Thank you for your excellent service and advice”
Mr and Mrs Hefford, Macclesfield
Thank you for the excellent service that you have provided during the purchase of our Renault Kangoo, from the first moment of contact through to a prompt and courteous delivery of a first class vehicle, things could not have gone any smoother.”
Ray and Jean Atkin, Doncaster
Just want to say, we are very pleased with the car and the service we've received! Robin was very pleasant and kind, and made the whole experience of swapping our car a happy one! We absolutely love the car and it is ideal for us and our four little dogs - plenty of room for us all!”
Ms Buckley, Lancashire
I felt I must write and thank you for the Kangoo vehicle which we recently purchased from you. It has opened up whole new horizons for us and the process of getting the wheelchair into the van is so easy. We were very pleased with the service we received from you from Jo on the telephone, who went off to measure for us, and Mark who delivered it and carefully explained everything. Above all we felt there was no compulsion to buy and we will certainly recommend your company if an opportunity arises.”
J Nicholas, Stoke on Trent
Thanks to all at Mobility Nationwide for their courteous manner and efficiency. In my working life I was a Bank Manager, my role prior to retirement being that of an Area Manager looking after principally the SME sector. Rarely, if ever, in my experience have I encountered such professionalism and attention to detail. Keep up the good work.”
Brian Jones, Pembrokeshire
How pleased I was to find Mobility Nationwide. The friendly, sincere, professional way they treated me was better than I had expected. Anyone requiring satisfaction need look no further.”
F Kilroy, Greater Manchester
Just a few words to congratulate mobility nationwide for there outstanding service,from bring my vehicle down direct to my door 300+ miles (wales to devon) and arriving with a vehicle which looked and drove like one straight out of the showroom. An EXCELLENT service from start to finish and want to wish DAVE JONES AND ALL THE STAFF every success in the future(you defo derserve it)here is a customer who will only buy from this company and won't look anywhere else if i ever need to replace my vehicle and will defo be telling all my friends and family about this amazing company once again 100% perfect”
Gary & Mandy, Devon
Thank you so much for my new Chrysler It’s a beauty! I couldn’t believe that Nick arrived at exactly the arranged time – all the way up to Scotland! It has been a pleasure dealing with such a friendly and professional company. I wish you all well in the future. Companies such yours working to such a high standard deserve to flourish in this day and age”
Sue Webb, Blairgowrie
Thank You all for Your help. I'm loving the Van...just had to go for a 'little detour' on the way Home from Work...as You do ๐Ÿ˜Ž And 'Oh dear, I needed to go to Sainsbury's ' this Evening ๐Ÿ˜”
Clare, Worthing
Wanted to let you know how delighted we are with the WAV Renault Kangoo. It is such a relief to be able to get out and about again with my mother. The car itself was delivered in immaculate condition and Martin was extremely helpful and patient in letting me try it out and explaining any unfamiliar features. Also very reassuring to know MOT in place for year and warranty that comes with car. I would also like to thank yourself and Gemma for the advice you gave when I made initial contact, taking on board my particular needs and explaining my options clearly.”
Catriona Mackenzie, Hove
We wish to thank you for making it possible for us to exchange our Skoda Roomster for the Renault Kangoo and especially for the patient and considerate way in which Mark dealt with the transaction after travelling such a long distance and arriving exactly when promised. Your spot-on checklists have been very helpful. We are so pleased to have an adapted Kangoo once more as it will make life much easier for getting about. Thank you again and we send our very best wishes to you and your efficient enterprise.”
Mr & Mrs Evans, Worthing
We just wanted to say how delighted we were with your service. The care and attention that you took was excellent. We are delighted with the new car.”
Mr & Mrs Hogg, Hawick
Just wanted to thank you all for the excellent service you gave us on the purchase of our Renault Kangoo, The car was delivered to us by Kevin who was extremely helpful and we appreciated the time he spent despite his long drive all the way to Central Scotland. This is our first purchase of a WAV . We bought the car for my mother and father-in-law who had become housebound due to mobility problems. Since buying the car two days ago we have found the ramp easy to use and my father-in-law is also quickly getting to grips with it despite his eighty four years. Today we spent a lovely afternoon out and about thanks to the new car which made life no much easier. Your sales team put us at ease and gave us the confidence to purchase the car and we can see lots of outings and happy afternoons in the future. Thank you so much.”
Mr Campbell, Falkirk
We are extremely happy with the Kia Sedona sold to us by Mobility Nationwide. From the first time we met Dave, the owner of the company, we knew that we were dealing with a company of high standards, honesty and trading ethics. The car itself is exceptional value for money and not only does it fit our requirements brief, it gives us much more. Our dealings with Mobility Nationwide have changed our life which, despite my wife's disability, is now good again. If we ever need to replace our current car, there is only one company we will contact - Mobility Nationwide!”
Sheila & Raymond Floyd, Cheshire
Just a few lines to say we are very pleased with our Doblo, it has made life so much easier for both my wife Jan and myself and we wonder why we didn't do it years ago. We have been out and around the town centre and Jan is relishing her new found freedom, whereas I can now wander off and do my own thing knowing she is able to get about on her own (now we can transport her power chair)......I don't leave her too long as she can be a bit free with the credit card! Thanks again for the first class service and should we require an upgrade or replacement in the future, you can be certain you will be our first port of call, everything was made so easy.”
John and Jan Neill, Kent
Just like to say that I was very impressed with your after sales backup and, should anyone I know be looking for a converted vehicle, I will certainly be recommending you to them.”
John Laity, Norfolk
I am really enjoying my Vauxhall Combo and so is my left foot. (No more clutch pressing). I enjoyed the experience of buying my car from you and wouldn't hesitate in recommending you and your company to my friends.”
Lynne Owen, Wolverhampton
Having owned a mobility scooter for some 6 months, I had been unable to use it because it was too heavy to lift in and out of my car. I knew nothing about WAVs and checked on the internet for secondhand dealers. I telephoned Mobility Nationwide and immediately felt fully relaxed and confident that I was in touch with a genuine firm. Gemma was so helpful and knowledgeable about the products and was able and happy to answer all my questions. I made arrangements to visit the showroom and once again was made to feel totally at ease by Dave & Gemma. They explained the history and ethos of the company and went on to show me various vehicles. During the conversation Dave was able to assess what my requirements were and immediately pointed me to a 2004 Fiat Doblo. I was offered a very fair price for my part exchange and did not have to enter into the usual haggling that tends to come with exchanging a car. A deal was agreed and it was arranged that the car would be delivered the following Friday. Nick duly arrived at the appointed time and a very smooth handover took place. This may seem like a full length novel, but I was so impressed by the friendly, efficient and knowledgeable service which I received from everyone at MOBILITY NATIONWIDE. I would certainly recommend them and when I come to exchange again in the future they will be the first people I contact. Thank you Gemma, Dave & Nick.”
Harry Jones, Worsley, Gt. Manchester
Just to say thank you for the car and everything.”
James & Joan Hartley, Lancashire
We were very impressed by the service provided by Mobility Nationwide, and whatever the weather, they have been a pleasure to deal with!”
Mr Boas, Graigfechan
We are very happy with the car and the service you gave us and will be delighted to tell others about you.”
Mr & Mrs Barnes, Devon
We would both like to say how marvellously happy we are with the Caddy vehicle, it does everything we wanted and more. We would also like to thank everyone there, especially your delivery driver for the delivery of this car, and the friendly efficient way we were treated by you all when we talked on the phone. There is nobody else like you. Once again many thanks for your magical services.”
Jeff Crowe, Lincs
My wife and I travelled down to St Albans, a journey of 182 miles, over Christmas and the Kangoo was perfect and much admired. In particular my granddaughter, who is a senior physiotherapist, is pleased that I no longer have to lift my wife's scooter in and out of a car boot! Once again thank you and your team for all the help and advice given during and following the purchase of the Kangoo. I confirm that we will keep in mind your excellent Company when anyone shows an interest in the Kangoo.”
H Banks,Lancashire