The quality of your wheelchair car and the quality of the service that we offer are at the core of our business, quite simply, the higher the quality of the product and the service, the more satisfed the customer is.
This also makes for a more efficient company with motivated staff who have real pride in their work – we hope you can tell!
Mobility Nationwide strive to improve quality in every aspect of their operations, it is this exceptionally high standard that has led to our sister company Redstone Car Sales to be invited to hold a franchise for a premium motor manufacturer – a great honour for all of us in the business.All of our disabled vehicles are carefully chosen and then upon arrival at our premises, the quality inspection starts with a thorough bodywork inspection, which is then followed by a careful inspection of the vehicle documents. The disabled car is then thoroughly cleaned. The wheelchair car is then taken for any refurbishment that is needed.
Prior to delivery to the customer, the vehicle has a thorough check in our own state of the art workshops, which we believe to be amongst the best equipped in the industry (how many of the car sales companies that are selling WAVs have their own workshop, let alone one equipped to our high standards?) Our preparation of the cars is to a written check list and all aspects of the WAV are tested including air conditioning, mechanical, safety items (tyres, brakes etc) and of course the adaption to take a wheelchair. This written process ensures that the wheelchair accessible vehicle for home viewing that we bring to you is of the highest quality.
All consumable parts that are wearing thin are replaced, the vehicle is serviced and then is tested to an independent standard set by the Government – The MOT test. This ensures that we have top quality wheelchair accessible vehicles for sale.
Because we believe that WAV customers deserve the highest standards, we constantly refne our processes to identify improvement, we even contact you on the morning of your appointment with us, to let you know that our vehicle demonstrator will, of course, be on time.